Terms & Conditions

Welcome to Motherland Connect! These Terms and Conditions (“Terms”) govern your (the person or entity using our services, also “you” or “users”) use of our business directory and any related services offered by Motherland (“we,” “us,”, “our” or “organisation”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you are not authorised to use our services.

Motherland Connect is a directory designed to help people access health and support services in rural and regional Australia. We provide access to a user account for your business profile through which you can manage your business listing.

  1. User Accounts and Listings
    1. You must create a user account on our platform to submit a business listing to be published on our website. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.
    2. Business listings must be accurate, complete, and up-to-date. You are solely responsible for the content of your listing and any consequences arising from it.
    3. We reserve the right to reject, edit, suspend, or remove any listing that we believe violates these Terms or is otherwise inappropriate.
  2. User Conduct
    1. You agree to use our website in a lawful and respectful manner.
    2. You will not:
      • Upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or racially or ethnically offensive.
      • Use our website for any illegal or unauthorised purpose.
      • Interfere with or disrupt the security of our website.
      • Use any automated systems or software to extract data from our website.
      • Impersonate any person or entity.
      • Violate the intellectual property rights of any other person or entity.
  3. Content ownership
    1. You retain all ownership rights to the content you submit to our website.
    2. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and translate your content on our website and any related marketing materials.
  4. Payment and Billing
    1. Certain features of our website, such as business membership listings or enhanced visibility options, require additional payment.
    2. You agree to pay the fees for any such services you use.
    3. We accept credit card payments. You are responsible for ensuring that your payment information is accurate and up-to-date.
    4. We reserve the right to change our pricing structure at any time. We will provide reasonable notice of any such changes.
    5. You are responsible for any taxes associated with your use of our website.
    6. Subscription and cancellation
      1. Our services are offered as an annual subscription.
      2. You agree a subscription will automatically renew at the end of the term unless you cancel it before the renewal date. We will notify you via email 14 days before the renewal date to remind you of the upcoming change.
      3. Discounts: Discount codes are offered exclusively to new subscribers on your first annual subscription fee when you sign up. We reserve the right to modify or cancel discounts at any time without notice.
      4. Cancellation: You can cancel your subscription at any time through your account settings. Cancellations will be effective at the end of your current subscription term.
      5. Refund: There are no refunds or pro-rated credits for cancellations.
    7. Termination
      1. We reserve the right to terminate your subscription and access to our services for any reason, at any time, without notice. In the event of termination, you will not be entitled to a refund of any fees paid.
      2. You may terminate your subscription at any time. However, certain provisions of these Terms, including but not limited to, limitations of liability, and intellectual property rights until the end of your annual subscription period.
  5. Benefits
    1. Social media welcome post
      1. This offer is exclusively for new users who have signed up for a Connect Basic or Priority package for the first time.
      2. If you have previously had an account, even if it was deactivated, you are not eligible.
      3. For a Connect Basic membership, the offer includes a group introductory welcome mention in a post on Motherland’s social media, including Instagram and Facebook.
      4. For a Connect Priority membership, the offer includes a standalone introductory welcome post on Motherland’s social media, including Instagram and Facebook.
      5. The offer can only be redeemed once per user, and only in your first year as a member. The Motherland team will contact you in the weeks following initial sign up to redeem the offer.
    2. Special offers and discounts
      1. These are available to Connect Charity, Basic and Priority members.
      2. These may not be combined with other promotions or discounts.
      3. The specific discount or offer will be clearly stated in the promotional material and will include details on the specific product, category, or purchase amount and expiration date.
    3. Limitations: Benefits may not be valid for certain products, services, or during peak times.
    4. Cancellation: We reserve the right to modify or cancel benefits at any time.
  6. Disclaimer
    1. We make no warranties or guarantees about the accuracy, completeness, or reliability of any content on our website, including content submitted by users.
    2. You use our website at your own risk. We are not liable for any damages arising from your use of our website.
  7. Limitation of Liability
    1. To the maximum extent permitted by law, we will not be liable for any damages arising from your use of our website or in connection with your use of any services that are listed, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
  8. Governing Law
    1. These Terms will be governed by and construed in accordance with the laws of the jurisdiction in which our company is registered.
  9. Change to the Terms
    1. We reserve the right to revise, update or modify these terms and conditions at any time. By posting the revised terms and conditions on our website any changes will be effective immediately. You are responsible for checking these Terms periodically for any updates.
  10. Contact UsYou can contact us and send us an email via our website here: https://motherlandaustralia.com.au/contact/

BY USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.